General provisions
Article 1. Scope of application
1.1 The General provisions (GP) shall govern the rights and obligations of the parties in the course of execution of all orders placed by the Client on the website of the Association Sobor, Rue du Château 1, 1800 Vevey, +41 21 552 0770, info@russiannights.ch, www.russiannights.ch existing under the brand name “Russian Nights in Switzerland” (hereinafter referred to as the Seller). The Seller shall provide its services based on the general provisions only. By placing the order, the Client fully accepts these GP. These general provisions shall constitute an integral part of the contract between the Client and the Seller.
1.2 The Seller shall reserve the right to amend at any time these general provisions, for example, in order to comply with the changes in the law or improve the usage of the website www.russiannights.ch. To the contract shall be applied the GP effective at the moment of making the order by the buyer at the website www.russiannights.ch.
Article 2. Information about website/offer/price
2.1 The Seller shall always seek to inform and explain the offered services to the buyers in the best possible way. The information on the website www.russiannights.ch is provided in a simple and user-friendly form.
2.2 All information on the website www.russiannights.ch represents no guarantee and we do not accept any responsibility. In particular, the Seller excludes, to the extent permitted by law, any guarantees or liability for the accuracy, completeness and timeliness of the information provided on the website.
2.3 We reserve the right to change the prices and the range of products at any time.
Article 3. Ordering procedure
3.1 The order is valid for the Client if at the moment of finalizing the order the Client confirms the order on the page with the general information about the order by clicking on the «Register now» button.
3.2 Upon the placement of the order the Client will receive an email from the Seller with the confirmation of the order receipt to the email address, specified by the Client. Until the Client receives a separate email with an information regarding the acceptance of the order, the Seller shall reserve the right to refuse the order or reduce the amount of the ordered product, which shall be regarded as the absence of the contract between the Client and the Seller or that the contract is concluded for the smaller amount of product. Unless the Client informs the Seller by the return email of the absence of interest in a reduced order amount.
3.3 The Seller, in particular, shall reserve its right to refuse the order if there is a dispute with the Client related, in particular, to the outstanding payments in respect the orders already placed with the Seller or if an invoice due for payment by the same person or a person residing in the same household remains open.
Article 4. Delivery of the tickets
The tickets are sent to the email or physical address provided by the Client. The delivery address may be different from the invoicing address. In case no delivery address is specified, the tickets shall be sent to the invoicing address.
Article 5. The right and conditions of event cancellation
5.1 The Client can cancel his or her order 15 days before the event date for which he or she ordered the tickets. In such a case, the Client shall claim his or her right by sending an email to the Seller at [guest@russiannights.ch]. No special reasoning is required.
5.2 Exercising the right to cancel the participation 15 days prior to the event date will result in the cancellation of the sales contract, followed by the cancellation of the specified tickets and return of the ticket value to the Client. The costs related to the exercising the right to cancel the participation shall be borne by the Client.
5.3 Within the period from 1 to 14 days before the event date a refund is possible only if the Client canceled the order for a valid reason (illness, death of a relative etc.). The Seller reserves the right to make a refund subject to the submission of supporting documents.
Article 6. Payment methods and invoicing/payment reminders
6.1 The orders placed at the website www.russiannights.ch shall be subject to a mandatory advance payment by using the payment methods indicated on the website / within 10 days from the date of receipt of the invoice or link for online payment. The following methods are available for payment: credit card, PayPal, Twint, bank transfers upon receipt of the invoice by email or regular mail.
6.2 If the payment is delayed, the Seller shall have the right to charge late payment fees in the amount of up to 10% of the payment to partially cover the costs incurred. The amount due according to the invoice, including any fees and interest for late payment, may be transferred or sold to third parties for collection.
6.3 The Seller reserves the right to perform a credit check for both new and existing Clients.
6.4 The ordered tickets will only be sent upon full payment or confirmation of payment by the credit card company.
Article 7. Refunds in case of order cancellation
7.1 In case of cancellation of the event 91 days or more before the scheduled date, the Client shall receive a full refund. Article 7.3 is saved as revised.
7.2 In case of cancellation of the event 31 days before the scheduled date, the Client receives 50% of the total order amount. Article 7.3 is saved as revised.
7.3 In case of cancellation of the event 1-30 days before the scheduled date for a good reason (force majeure, pandemic, inability to organize the event according to sanitary standards etc.), any refund is excluded. In case the event is postponed, the Client’s tickets remain valid for the event that is postponed to a later date.
Article 8. Partial termination/partial continuation of the provisions of the contract
If any article of these GP is or becomes invalid in whole or in part, this shall not affect the validity and applicability of the remaining articles. In this case, the current law rules shall be applied instead of the invalid provisions.
Article 9. Intellectual property right
All elements of the www.russiannights.ch website constitute and remain the exclusive intellectual property of the Seller. Nobody shall have the right to copy, apply or use for any purpose, even partially, the elements of the website www.russiannights.ch, presented in the form of a photograph, logo, visual or text material.
Article 10. Personal information
The Seller undertakes to maintain the confidentiality of the information provided by the Client, which the Client may transfer to use the certain services. All information about Clients is subject to the provisions of the Swiss Data Protection Act [DPA]. In this respect, the Client has the right to access, change and delete information related to him or her. Such request can be made at any time by email to the following address: info@russiannights.ch.
Article 11. Jurisdiction and applicable law
11.1 The contract between the parties, including these GP, shall be governed by Swiss law.
11.2 The parties shall use their best efforts for a peaceful settlement of all disputes, conflicts or claims arising out of or in connection with the contract, including these GP.
11.3 If the parties fail to reach a satisfactory mutual solution, the dispute, conflicts or claims, including those related to the validity, invalidity, breach or termination of the contract, shall be settled in arbitration in accordance with the Swiss Arbitration Rules of the Swiss Arbitration Center in force as of the date of notification of arbitration in accordance with these Rules. The number of arbitrators is one person. The city of Lausanne shall be selected as the venue for the arbitration. The language of arbitration shall be French.